1. About this page
Circle Suite uses third-party service providers (subprocessors) to help deliver the platform. This page describes the categories of subprocessors that may process Customer Data on Circle Suite's behalf, what they do, and where processing takes place where appropriate.
We list only providers actually used in Circle Suite's production processing. Each subprocessor is bound by written obligations that protect the data it processes, as described in our Data Processing Addendum.
2. Changes to subprocessors
We update this page when we add or replace a subprocessor. Where the Data Processing Addendum provides for advance notice or an opportunity to object, we follow that process. Questions or objections: privacy@thecirclesuite.com.
Subprocessor categories
| Category | Purpose | Data processed | Location |
|---|---|---|---|
| Cloud hosting & infrastructure | Hosting, storage, databases, and delivery of the Circle Suite platform and website | Account data and Customer Data | United States, as configured |
| Communications & telecommunications | Phone numbers, calling, SMS/MMS, business messaging registration, and caller identity services | Contact details, message and call content, call metadata, registration information | United States, as configured |
| Email delivery | Sending transactional and customer-initiated email | Email addresses, message content, delivery data | As configured |
| AI processing | Circle AI features where enabled, including AI conversations, AI Voice, and transcription | Prompts, conversations, inputs, outputs, recordings where enabled | As configured |
| Payment processing | Billing Circle Suite subscriptions, onboarding, and usage charges | Billing contact and transaction details; card data is handled by the payment processor | As configured |
| Customer support | Responding to support requests | Support communications and account details | As configured |
Current subprocessors
Named providers are listed after the production provider review is complete.
| Provider | Service | Processing function | Location |
|---|---|---|---|
| Provider list is being confirmed. Contact privacy@thecirclesuite.com with questions. | |||