Conversations
Every conversation. One inbox.
Give your team one place to see and manage customer communication instead of switching between multiple platforms.
Unified inbox · 12 open
- Dana WhitfieldSMS
Is the sectional still available?
- Marcus DellEmail
Thanks for the quote — one question…
- Priya RamanChat
Do you deliver to Brookfield?
- Owen BradyFacebook
Saw your weekend promo
- Leah NakamuraWhatsApp
Can we reschedule Saturday?
Dana WhitfieldOpportunity: $4,280
Is the sectional still available?9:41 AM
It is! Would you like to hold it for a showroom visit?9:42 AM
Yes — Saturday morning if possible.9:44 AM
Booked for Saturday 11:00. Confirmation text sent.9:45 AM
Write a reply…Send
- SMS
- Calling
- Website chat
Communication that stays attached to the customer record
Unified Inbox
See customer conversations together.
Team Collaboration
Keep customer history accessible to the team.
Text Messaging
Communicate quickly through business SMS capabilities.
Send one-to-one and automated customer emails.
Calling
Manage supported customer calling workflows directly within the platform.
Social Messaging
Bring supported social conversations into the customer workflow.
Communication availability and usage may vary by plan and configuration.
Ready to bring every conversation together?
Connect your customer journey with Circle Suite.